What do abta do

So if you book a rail, coach or cruise package holiday through an ABTA member, then your holiday and the money you spent on it! Luckily, with ABTA there is an easy process to follow if something like this happens, as it can get confusing when it comes to which company affects which part of your holiday. But if the tour operator themselves have gone out of business, this is where it becomes more of an issue. The ABTA website can help you work out if your holiday has gone to pot and also provide you with everything you need to make a claim.

There is a code of conduct that ABTA members must abide by — the rules surround issues such as:. This is rare, though, so you should be fine. Make sure you keep hold of any and all correspondence between you and your travel company in case you need to make any sort of complaint or appeal to ABTA following a lack of reply from the company you booked with in the event of an issue.

Hopefully your next holiday will run smoothly but just in case, ABTA are there to ensure any issues get sorted. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. Submit Comment. Through Tourism Teacher I share my knowledge on the principles and practice of travel and tourism management from both an academic and practical perspective.

Which are the best eco lodges in the world? Well, this is a difficult question to answer! After all, there are soooo many eco lodges all over the world nowadays. We explain how they keep your money safe in case your holiday was mis-sold or the travel firm goes bust:. The two organisations cover different kinds of package holidays depending on the mode of transport and a travel firm can sell both ABTA and ATOL protected holidays.

ATOL-protected holidays are package holidays that include flights. For example, Monarch Holidays customers were protected when the airline went bust in because they had booked flights and a holiday together through a provider with ATOL certification.

And most of the customers affected by the Thomas Cook collapse will be covered - although those who booked flights-only breaks will not be covered. ABTA protection only covers holidays that involve rail, cruise or self-drive but not package breaks where flights are included. This means that if a cruise holiday was mis-sold, for example, then ABTA would be able to help rather than ATOL - unless the cruise holiday was sold as a package break.

It provides support so that you are not at a financial loss or without assistance abroad if your ATOL holder ceases trading. It ensures that you don't lose money or become stranded if the company used collapses. ATOL protection means that if ROL Cruise were to cease trading, you would be supported in receiving a refund, being brought home if you are on holiday when the collapse happens or being assisted by another ATOL holder in reorganising your travel arrangements.

Whereas ABTA covers rail, road or sea holidays. Book with Confidence. What does ABTA do?